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The GladGrid Warranty

We do everything in our power to provide you with a perfect product as well as customer service. But mistakes do happen at times despite our best efforts. So here we assure you that your every purchase will enjoy a limited warranty in case there are any faults in materials you receive or any kind of workmanship defects. We make sure your glad experience here at GladGrid.

GladGrid Mattress 10-Year Limited Warranty
  • GladGrid 10-Year Limited Warranty applies to all mattresses purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, outer cover and/or mattress tags are removed or if it is improperly used. Removal of the cover may expose the memory foam and cause the yellowing or oxidation of the memory foam. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your mattress against defects in workmanship and materials. Please directly contact our Customer Service team if you would like to use the warranty and make a warranty claim. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your mattress will be replaced or you will receive a prorated refund, at our option, should your mattress be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include the normal increase of softness in the foam that can occur during normal break in, or in the case of visco-elastic memory foam, a lessening of the gradual recover aspect of the foam, of which such lessening, should it occur, does not reduce the continual pressure reducing and pressure relief properties of the mattress. It is incumbent on the consumer to maintain a proper foundation to provide the appropriate support for the mattress to maintain this warranty. Use of improper foundations, platforms or other bases upon which the mattress is placed, may result in damage to the product. The warranty will be voided if an improper base is used that causes the mattress to fail. This warranty does not cover any deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress. If a defect appears during the duration of this warranty, we will, at our option, either replace the mattress or provide a prorated refund. Only the piece or part determined to be defective will be repaired or replaced. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store. If a heating pad or electric blanket is used with a memory foam mattress, it will void this warranty. It is incumbent on the consumer to protect the mattress with a stain resistant pad or protector.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Pillow 1-Year Limited Warranty
  • GladGrid 1-Year Limited Warranty applies to all pillows purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, pillow tags are removed or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your pillow against defects in workmanship and materials. Please directly contact our Customer Service team if you would like to use the warranty and make a warranty claim. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your pillow will be replaced or you will receive a prorated refund, at our option, should your pillow be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include the natural odor of memory foam, the normal increase of softness in the foam that can occur during normal break in, or in the case of visco-elastic memory foam, a lessening of the gradual recover aspect of the foam, of which such lessening, should it occur, does not reduce the continual pressure reducing and pressure relief properties of the pillow. It is incumbent on the consumer to care the pillow properly following the care instruction. This warranty does not cover any yellowing of the foam that is the natural result of oxidation. If a defect appears during the duration of this warranty, we will, at our option, either replace the mattress or provide a prorated refund. Only the piece or part determined to be defective will be repaired or replaced. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store. It is incumbent on the consumer to protect the pillow from over exposure and moisture, to prevent discoloration and deformation.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Pillow Carrier 1-Year Limited Warranty
  • GladGrid 1-Year Limited Warranty applies to all pillow carriers purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered or if it is improperly used.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your product against defects in workmanship and materials. Please directly contact our Customer Service team if you would like to use the warranty and make a warranty claim. This warranty becomes valid only after the return window of the authorized dealer has expired. Please read this Limited Warranty carefully. To maintain your Warranty, you will need to comply with the conditions stated here. Your new GladGrid Pillow Carrier comes with a 5-Year limited warranty against manufacturing defects. Your product will be replaced or you will receive a prorated refund, at our option, should it be found defective because of faulty workmanship or structural defects other than specific limitations contained herein. The warranty and financial responsibility of the manufacturer apply only to the product itself and does not extend to items that might be used with the purchased product. This warranty is for manufacturing defects only and does not cover damages that result from misuse. Manufacturing defects include circumstances where the product has broken under normal use. In the event you encounter a manufacturing defect, please stop using this product immediately and call customer service. This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser. Proper use means that the product was not abused by the consumer, as defined by the manufacturer. This warranty gives you specific legal rights and you may have other rights that vary from state to state.

GladGrid Mattress Pad 1-Year Limited Warranty
  • GladGrid 1-Year Limited Warranty applies to all mattress pad purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered or if it is improperly used.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your mattress pad against defects in workmanship and materials. Please directly contact our Customer Service team if you would like to use the warranty and make a warranty claim. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your mattress pad will be replaced or you will receive a prorated refund, at our option, should your mattress pad be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include the natural odor of the mattress pad, a lessening of the softness or fluff aspect of the fillings, of which such lessening, should it occur, does not reduce the continual delivering cool properties of the mattress pad. If a defect appears during the duration of this warranty, we will, at our option, either replace the mattress or provide a prorated refund. Only the piece or part determined to be defective will be repaired or replaced.

This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store. The warranty and financial responsibility of the manufacturer applies only to the product itself and does not extend to items that might be used with the purchased product.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. This warranty gives you specific legal rights and you may have other rights that vary from state to state.

GladGrid Mattress Protector 1-Year Limited Warranty
  • GladGrid 1-Year Limited Warranty applies to all GladGrid mattress protector purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered or if it is improperly used.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your mattress protector against defects in workmanship and materials. Please directly contact our Customer Service team if you would like to use the warranty and make a warranty claim. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your mattress protector will be replaced or you will receive a prorated refund, at our option, should your mattress protector be found defective because of faulty workmanship or structural defects. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store. The warranty and financial responsibility of the manufacturer applies only to the product itself and does not extend to items that might be used with the purchased product. It is incumbent on the consumer to care the mattress protector properly following the care instruction.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. This warranty gives you specific legal rights and you may have other rights that vary from state to state.

GladGrid Artificial Plants 1-Year Limited Warranty
  • GladGrid 1-Year Limited Warranty applies to all artificial plants purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your artificial plant against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your artificial plant will be replaced or you will receive a prorated refund, at our option, should your artificial plant be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Mirror 3-Year Limited Warranty
  • GladGrid 3-Year Limited Warranty applies to all mirrors purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your mirror against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your mirror will be replaced or you will receive a prorated refund, at our option, should your mirror be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Bed Frame 3-Year Limited Warranty
  • GladGrid 3-Year Limited Warranty applies to all bed frames purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your mirror against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your mirror will be replaced or you will receive a prorated refund, at our option, should your mirror be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Desk & Seats 3-Year Limited Warranty
  • GladGrid 3-Year Limited Warranty applies to all desk & seats purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • Proof of purchase is a requirement and you can register your product here.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your desk & seats against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your desk & seats will be replaced or you will receive a prorated refund, at our option, should your product be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Storage Product 3-Year Limited Warranty
  • GladGrid 3-Year Limited Warranty applies to all storage products purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your storage product against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your storage product will be replaced or you will receive a prorated refund, at our option, should your product be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

GladGrid Folding Bed with Mattress 3-Year Limited Warranty
  • GladGrid 3-Year Limited Warranty applies to the product of folding bed with mattress purchased as new from www.gladgrid.com and an authorized retailer.
  • Proof of purchase is a requirement and you can register your product here.
  • This warranty is void if the product is altered, or if it is improperly used. Please follow the Care Instructions on the Law Tags.
  • GladGrid Tips: When you receive the goods, please check whether the product is in good condition, if not, please contact us with the unboxing picture within 24 hours after receiving the goods. We will do after-sales treatment for you as product quality issues.

GladGrid warrants your product of folding bed with mattress against defects in workmanship and materials. Please be sure to leave your normally-used email or subscribe to our website news to receive up-to-date warranty and product information. This warranty becomes valid only after the return window of the authorized dealer expires. Except for the specific limitations contained herein, your product will be replaced or you will receive a prorated refund, at our option, should your product be found defective because of faulty workmanship or structural defects. It is understood that warrantable defects do not include man-made fray and damage. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary, and shall not apply to any damage caused by commercial use, such as in a hotel or store.

This warranty is valid only to the original purchaser of the product, who is the first purchaser of the product as indicated on the original sales info and who purchased the product from www.gladgrid.com or an authorized dealer as a new product. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. Removal of the Law Tag voids this warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.